Shayaan Saiyed

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Activity overview

Latest activity by Shayaan Saiyed
  • Shayaan Saiyed created an article,

    Support Portal FAQs

    What login/password do I need to log in to my support portal? You will need to create a login and password the first time you signup within your Ascend support portal. If a ticket has already been ...

  • Shayaan Saiyed created an article,

    Full Resync in Parallel with JDBC Connection Types

    Introduction In Ascend, we offer flexibility when handling data partitioning for optimal data reads. Users have the option to manually specify parameters such as minimum (min), maximum (max), and t...

  • Shayaan Saiyed created an article,

    How do I include file names and row numbers for Amazon S3 Read Connectors?

    If you are using Ascend's S3 read connector to ingest data and want to include the file name and row number for each record in the schema, there are a few things you should know.Firstly, it is not ...

  • Shayaan Saiyed created an article,

    Accessing the Ascend Knowledge Base

    Your Ascend support portal also gives you access to Ascend's knowledge base, which includes articles to assist you with helpful tricks, common patterns, troubleshooting tips and more. You can searc...

  • Shayaan Saiyed created an article,

    Viewing and Managing your tickets

    Viewing Open Tickets To view open tickets, click on your profile in the top right corner of the Help Center and click Requests. From there, you will see a view of all support requests you have sub...

  • Shayaan Saiyed created an article,

    Submitting a Ticket

    To submit a support request through your Support portal, head to your home page and click the Submit a request button at the top right.  This should take you to a form to submit your request. In t...

  • Shayaan Saiyed created an article,

    Accessing your Ascend Support Portal

    To log into you support portal, go to (chances are, if you are reading this, you are already logged in!).    In your portal you'll see: A search bar to search through Ascend Kno...

  • Shayaan Saiyed created an article,

    How to Troubleshoot Errors with Custom Python Read Connectors

    If you are experiencing issues with a custom Python read connector in, there are several steps you can take to troubleshoot the problem: Ensure that a schema was generated in the compone...